Protect yourself from a possible claim when the snow & ice melt.
February 11th, 2011
As a result of the recent winter storms and frigid temperatures, I am reaching out to help you prepare for potential claims regarding ice damming.
The Allstate Claims Process
Should an ice damming claim occur we will be available to assist them at every step. As a reminder, affected policyholders may report their claim as using any of the three options: through my agency, on their own or by phone.
To report a claim:
1. Go to www.allstate.com OR
2. Call 1-800-ALLSTATE
3. Call my agency (however, filing online or on the phone will be effective immediately and is more efficient due to the specific questions they will need to ask to handle your claim properly).
About the Claims Experience
The length of time it takes to complete the claims process depends on several factors. Visit this Web page http://www.allstate.com/claims/claim-handling-process.aspx for other information about the claim process.
Please see below for information around ice damming that may be helpful to you.
What is ice damming?
Ice and snow build-up on a roof is an unprepared homeowner’s nightmare when heat from a roof covered with at least eight inches of snow melts, leaving the remaining liquid to seep into shingles and tiles. Ice dams can be lumps of ice that form on gutters, eaves and valleys, and prevent melting snow from running down. As the snow melts, the water backs up and seeps under shingles or tiles and eventually into your home.
Preventing ice dams can be as simple as mounting proper insulation and avoiding improper removal of ice and snow. Take a look at these other tips to help minimize ice dam formation on your roof and protect your home from winter damage:
Keep gutters and downspout clear of leaves and natural debris;
Identify areas of heat loss in your attic and properly insulate them to prevent heat from escaping;
Minimize heat loss through the attic by wrapping or insulating all heating ductwork;
Avoid using sharp tools or ice picks on gutters or downspouts, which can damage roofs. Use a snow rake or soft broom to clear fresh snowfall from gutters;
Contact a professional snow removal company to clear existing ice dams; and
Protect yourself by avoiding falling icicles or avalanching snow. Avoid getting on the roof and working on a ladder or beneath a roof that has accumulated large amount of snow.
Other helpful tips may be found by clicking on this link to the Insurance Information Institue website.